IICT Membership

Cancellation

Please be advised that all IICT Membership payments are on an annual recurring basis where funds are automatically deducted on the renewal date from the card used upon application (unless updated by the Member). Members will receive renewal reminder emails from IICT prior to funds being deducted.

If at any time you wish to cancel your membership with IICT, please log in to your Members Portal and click on ‘My Membership’ > ‘Details’ > ‘Cancel Membership’.

Refund Policy

100% Money Back Guarantee

IICT’s 100% Money Back Guarantee is only applicable to the following:

• Change of mind within 90 days of payment. Please notify us via email support@myiict.com if you wish to cancel and receive a full refund within this 90 day cooling off period.
• Available for new IICT memberships only. Not available for training provider applicants, Insurance premiums; renewals; advertising packages or new modalities applications.
• In the instance that any of the modalities approved on your IICT Membership are denied insurance cover with our recommended partners, a full refund of your most recent membership payment (within the last 365 days) will be provided.

IICT shall not be required to provide any refund due to change of mind outside of the 90 day cooling off period, nor in the event of a mid-term cancellation of membership.

14-day cooling-off period

A 14-day cooling-off period applies to membership renewal payments only. Please notify us via email support@myiict.com within 14 days of your membership renewal payment if you wish to cancel and receive a full refund.

All refunds will be returned to the card on file used for the most recent payment. Refunds may take 5-10 business days to be returned to your account.

IICT Training Provider

Cancellation

Please be advised that all IICT Training Provider plans are on an annual recurring basis where funds are automatically deducted on the renewal date from the card used upon application (unless updated by the Training Provider). Training Providers will receive renewal reminder emails from IICT prior to funds being deducted.

If at any time you wish to cancel your Training Provider subscription with IICT, please notify us via email atpsupport@myiict.com.

Refund Policy

Training Provider applications:

• If you wish to withdraw your Training Provider application or it is unsuccessful, a full refund of your Training Provider plan will be provided.
• In addition to the Training Provider plan, there is also a one-time, non-refundable application fee. Please note that this fee will not be refunded if you withdraw your application, or it is unsuccessful.

Once approved, if you wish to cancel your Training Provider subscription at any time, we will happily provide a pro rata refund for the remaining unused portion of your plan. Please note that the application fee will not be refunded.

All refunds will be returned to the card on file used for the most recent payment

Modality applications:

For Modality applications that are not included in your Training Provider plan, there is a one-time, non-refundable modality application fee. If you wish to withdraw your modality application or it is unsuccessful, please note that this fee will not be refunded.