
Membership
All questions related to membership with IICT including registration, payments and certifications.

Membership Renewal
All questions related to membership renewal, status, and cancellation.

Updating My Membership Details
All questions related to the IICT Member Portal including updating membership, contact, and payment details.

Approved Training Providers
All questions related to IICT’s list of approved training providers offering approved courses for membership and insurance.

Approved Modalities
All questions related to the list of approved modalities welcomed for membership with the IICT and approved by BMS Insurance.

About IICT
All questions about IICT and why we’re the best fit for therapists who practice many different modalities.
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Membership
All IICT Membership applications are done online. You can join as a student or as a qualified practitioner.
To view our guide on how to apply in Australia please click here
To view our guide on how to apply from one of our international regions, please see below.
You can choose the one that best suits your needs:
Student memberships.
- Student membership is for individuals currently enrolled in training and not yet qualified, in any modalities, to practice.
Full and Executive Membership are for therapists qualified in at least one modality.
- Full membership allows for up to 3 modalities
- Executive Membership allows for up to 7 modalities
- Premier Membership allows for unlimited modalities
Please click here for our full membership comparison page.
In most cases, your IICT Membership will be approved within 3-5 business days, provided qualifications are received at the time of application. Once you have been approved for IICT membership, we will send you a confirmation email with your membership details.
Please be sure to check your Junk folder if it seems you have not received any emails from IICT. If any of our emails land in your Junk/Spam folder, please mark them as ‘Not Spam/Junk’ as it will help to ensure all future emails get through to you. We send monthly newsletters as well as renewal reminders and any other important updates from the same address so.
In Australia, once your membership is approved, your BMS insurance is active from the date of purchase. Outside of Australia, Insurance turnaround times do vary, but in most cases, you’ll have a cover note in place within 48 hours of purchase.
If your payment has been unsuccessful, IICT will contact you requesting you try again.
If you need to update your payment details, you can do so in your member portal.
On our home page check the country flag in the top right of the page to make sure your location is correct. If so, click the login now button and you will be taken to the login page. Once you’ve successfully logged in you can click the update payments details tile/link and follow the prompts.
No, it is not a requirement to do continued education in your fields of study in order to retain your IICT Membership. Although we recommend you do up-skill and keep up to date with the latest practices, we do not enforce continued education and training. We grant membership on the basis of your existing qualifications, so provided your existing qualifications meet our training requirements, your membership status will be retained.
There are only a handful of modalities that require an up to date First-Aid qualification. Please contact us for further information.
Yes, in most cases we do. In order to practice your therapy via telephone or video call you will need to make sure you have a telehealth extension on your insurance policy. We recommend you contact our preferred insurance partner to request this cover and discuss any restrictions/guidelines for practicing online.
Yes, we accept practitioners and therapists who have gained qualifications internationally, provided their certification and training meets our minimum training requirements for the specific modality.
If your qualifications are not in English, you will need to have them officially translated.
If your certificates are not listed in your full legal name, you will need to submit either a Statutory Declaration acknowledging your name change, an updated certificate from your Training Provider, a Marriage or Divorce certificate, or a certificate of Name Change along with your qualifications in the membership application.
You can obtain a statutory declaration form from in your region below:
- For Australian members, (https://www.ag.gov.au/legal-system/publications/commonwealth-statutory-declaration-form)
- For New Zealand members: https://www.govt.nz/browse/law-crime-and-justice/making-a-statutory-declaration/
- For United Kingdom members: https://www.gov.uk/government/publications/statutory-declarations
- For United States and Canadian members: This is not a govt provided service so you will need to search for a document notarizing service near you.
Yes, separate IICT Membership is required for each individual practitioner.
IICT Membership provides you professional recognition and credibility for your complementary therapy practice. As well as industry support & resources to continually grow your practice, IICT Membership grants you access to exclusive insurance rates with our recommended partners and guarantees cover for all your approved modalities.
Your insurance policy is a separate product to your IICT Membership and is not included in your IICT Membership fee.
Insurance with our recommended partners provides you with public liability and professional indemnity for all approved modalities listed on your IICT Membership.
See the full list of approved modalities here. Training requirements vary depending on the specific modality. We generally do not acknowledge courses which lack the necessary level or length of training. For example, courses that are intended to be Continuing Professional Education may not qualify you for coverage. If you are considering taking a course and are unsure it meets our minimum training requirements you can contact us at support@myiict.com or +61 2 5629 7777.
Membership Renewal
Yes, we send reminders 28, 14 and 1 day(s) before your renewal is due to ensure you have plenty of time to make any changes required, such as changing credit card details, or if you’re no longer practicing, to cancel your membership with us.
All IICT membership are based on an Auto-Renewal plan, your membership will renew automatically each year.
If you allowed your membership to lapse or if you didn’t update your payment details in time for the auto-renewal, you can log in to the Members Area on our website and renew your membership by following the prompts on screen.
You can renew your membership up to 28 days prior to the renewal date, or just let it happen if the payment details have not changed.
Your insurance renewal is separate from your IICT membership renewal. Please refer to “How do I renew my insurance” for this information.
If you need help with your renewal, contact us here.
In Australia you can login to the member portal here. On the landing page of your member portal there is a heading for “My Membership”, here you will be able to see when what dates your membership is valid from and to as well as your member number and status.
Outside Australia you can login to your member portal by going to our website, checking the correct country is selected by clicking the flag at the top right of the home screen, and then click the “Login” button. Once you land on the next page simply enter your username and password then select ‘My membership + Invoice’ to confirm your current membership details.
When you apply for membership, you register for IICT’s automated 365-day recurring billing system. This means your membership is valid for a full 365 days from the date of registering with IICT and payment will automatically be deducted from your nominated payment method each year on the same date. You will receive a reminder 28, 14 and 5 day(s) prior to the automatic deduction.
An Auto Renewal Plan ensures your membership does not lapse, guaranteeing continued access our members-exclusive insurance rates with our recommended insurance broker.
When you apply for membership, you register for IICT’s automated 365-day recurring billing system. This means your membership is valid for a full 365 days from the date of registering with IICT and payment will automatically be deducted from your nominated payment method each year on the same date. You will receive a reminder 2 weeks prior to the automatic deduction.
With an Auto Renewal Plan you ensure your membership does not lapse.
We no longer offer an opt out of auto-renewal. It caused more problems than it solved for our members. If you signed up with PayPal you can opt out following the instructions here. If you have paid for your membership by credit card or if you are having difficulty please contact us here and we will cancel it for you.
In Australia you can cancel your membership at any time. Simply login to the member portal here, select the details link under the “My Membership” menu item on the left. This area will show you the details of your membership, payment, contact and modalities information. At the bottom of the My Membership Details section, click the blue ‘Cancel Membership’ and let us know why from the drop-down options. That’s it. Please be aware if you hold your insurance with BMS in Australia you should call them on 1800 290 981 to make sure you are fully aware of the implications of cancelling your insurance policy. Your BMS insurance is an IICT exclusive offer, you must hold valid IICT membership to take advantage of the IICT exclusive premium.
Outside Australia, please email the Membership Services team at support@myiict.com to request cancellation of your membership. Please note you will need to contact your insurance company separately to cancel your policy.
To ensure your cancellation request is processed before your next automatic renewal payment is due, please email us at least 7 days in advance so we can ensure your request is processed.
Updating My Membership Details
You login to your member portal by going to the home page of our website, please make sure the flag in the top right corner is the correct one for your region/country. If not, just click the flag and select the correct one from the drop down list. Once you have the correct country you can simply click the blue “Login” button in the top right of the home screen, input your details and login.
In Australia, to reset your password you can login to the member portal here, select the “Forgot Password” link under the login details boxes, enter your email address and click the big red “Reset Password” button. You will get an email in moments. If you do not, please check your Junk/Spam folder as reset password emails are often incorrectly flagged as Spam/Junk. If you do find it in your Junk/Spam folder, please mark it as ‘Not Spam/Junk’ and move it to your inbox. Once it is there the link to reset your password will work.
If you do not get an email from us it is likely your mail server/provider is holding back the email from your mailbox completely. In that instance, please call or email us and we will reset it for you.
Outside Australia, to reset your password, you should go to our website, clicking the blue “Login” button in the top right of the home screen and select your region to be taken to the Members Area log in page for your region. Once there fill in your email address then click on the “forgot password/username” icon and you will be sent an email to reset your password.
You will get an email in moments. If you do not, please check your Junk/Spam folder as reset password emails are often incorrectly flagged as Spam/Junk. If you do find it in your Junk/Spam folder, please mark it as ‘Not Spam/Junk’ and move it to your inbox. Once it is there the link to reset your password will work.
If you do not get an email from us it is likely your mail server/provider is holding back the email from your mailbox completely. In that instance, please call or email us and we will reset it for you.
If you have forgotten the email you use to log in please email to let us know, support@myiict.com.
Once your membership is approved, you will receive a confirmation email from IICT, which includes your membership number.
For our Australian members you can login to the member portal here. Your member number is displayed on the landing “My Overview” page in the My membership section of the page.
For our international/non-Australian members; this number will also be listed on your membership certificate and in your Members Dashboard. You can login by going go to our website, clicking the blue “Login” button in the top right of the home screen and select your region to be taken to the Members Area log in page for your region.
For our Australian members you can login to the member portal here. Under the My Membership menu item on the left, select “Downloads / Resources”. In this section of your member portal you will find you can download your member certificate as well as IICT member logos, policies, templates and your code of conduct, code of ethics and an advertising code of conduct.
For our international/non-Australian members; you can view your membership status and download your membership certificate as well as your invoices, member benefits and IICT logos within your Members Dashboard. You can login by going go to our website, clicking the blue “Login” button in the top right of the home screen and select your region to be taken to the Members Area log in page for your region
You login to your member portal by going to the home page of our website, please make sure the flag in the top right corner is the correct one for your region/country. If not, just click the flag and select the correct one from the drop down list. Once you have the correct country you can simply click the blue “Login” button in the top right of the home screen, input your details and login.
For our Australian members you can update your details under the My Membership menu item on the left, select “Details”. In this section of your member portal, you can update contact, payment and modality information as well as accessing any invoices we have on file for your membership. Older invoice cannot be downloaded, if you require a copy of an older invoice, please email us your request to support@myiict.com.
For our international/non-Australian members; You can update your personal details in the “My Profile” section.
For Australian members, log into your Member Portal and select ‘Update Modalities’. This will prompt you to choose from our Approved Modality list and confirm your training has met the minimum requirements. You will be required to upload a copy of your qualification during this process.
Once you have selected ‘Add This Modality’, our team will be notified to review your qualification. Please allow 5-7 business days for assessment. You will be updated via email of your successful modality addition, or if we require further information.
For members outside of Australia, please email a copy of your qualification to our Membership Services team on support@myiict.com
Our team will assess your qualification against the minimum training requirements for the specific modality and will update you with the outcome within 5 – 7 business days.
For each of our membership levels, there is a modality allocation limit.
Full Membership covers up to 3 modalities.
Executive Membership covers up to 7 modalities.
Premier Membership covers unlimited modalities.
Provided you have not reached your modality limit for your membership level, adding new modalities to your IICT Membership is free. If you were to exceed your current modality allocation, you will be required to upgrade your membership to a higher level to accommodate your additional modalities.
You login to your member portal by going to the home page of our website, please make sure the flag in the top right corner is the correct one for your region/country. If not, just click the flag and select the correct one from the drop down list. Once you have the correct country you can simply click the blue “Login” button in the top right of the home screen, input your details and login.
For our Australian members you can update your payment details under the My Membership menu item on the left, select “Details”. In this section of your member portal, you can update contact, payment and modality information, as well as accessing any invoices we have on file for your membership.
For our international/non-Australian members, you can update your payment details by clicking the Update Payment details button and following the prompts.
Please note, we are moving away from PayPal as a means of payment as it consistently caused issues for our members and resulted in poor service. On that basis we felt it best to no longer accept it as a means of payment.
Provided that we offer membership in your new country of residence, we can arrange a transfer of your membership. IICT may require you to set up new payment and account details. In addition to your membership, you will need to cancel your insurance policy and take out a new policy in your new country of residence.
We’re happy to guide you through the process contact us here.
General Insurance
IICT Membership provides you professional recognition and credibility for your complementary therapy practice. As well as industry support & resources to continually grow your practice, IICT Membership grants you access to exclusive insurance rates with our recommended partners and guarantees cover for all your approved modalities.
Insurance with our recommended partners provides you with public liability and professional indemnity for all approved modalities listed on your IICT Membership.
Your insurance policy is a separate product to your IICT Membership and is not included in your membership fee.
IICT a professional membership organisation, not an insurer or insurance broker . IICT reviews your qualification and provides its members with our membership benefits, found here.
Although your membership can provide you with a discount to the best available insurance and approval from our insurance partner, it is purchased separately and specific cover related enquiries or claims are handled by the insurer, BMS.
Insurance pricing varies from state to state, click here to view BMS’ competitive rates specifically for IICT members.
Yes, however, you must obtain insurance within 3 months of joining IICT or have insurance before joining. If you already have insurance when you become a member of IICT you do not need to take out additional insurance.
Please contact your insurance provider directly to obtain your policy details.
You can access your certificate of currency (COC) by contacting your insurance provider who will be able to supply you with a copy of your COC policy wording.
Log into your members dashboard by clicking here enter your username and password then select ‘My Membership + Invoice’ to access your current membership invoice.
If you purchased your insurance with BMS through the IICT website then we will email you a copy of your tax invoice. If you would like another copy contact our friendly team by clicking here and we send you another one. If you purchased your insurance another way you will need to contact the insurance provider directly.
Yes, our Insurance partner can tailor a quote to meet your insurance needs. Whether you have one or a number of practitioners working under your business, (provided they are all IICT Members) a group and/or combined policy can be provided. If you are insured with somebody else you will have to check with them.
If you have taken out insurance with our insurance partner, you will be sent a link to renew your insurance when your IICT membership is renewed. If you have insurance with another provider, please contact them to renew your insurance.
Australia: No, it is a condition of purchasing an insurance policy with BMS Group in Australia, that you have an active IICT Membership. Your IICT Membership must remain current for your BMS policy to be active.
Europe/United Kingdom/South Africa/United States/Canada: Whilst it is not a condition with our international insurance partners that you have an active IICT Membership, you do receive a discount on your insurance when you reference your affiliation with IICT and your IICT Membership Number.
Approved Training Providers
Choose a location at the top-right corner to view the FAQs.
IICT is a self-regulated professional membership body. We are not affiliated with any government regulatory bodies or professional regulatory authorities. Qualifications are not reviewed against a government regulated qualification scheme framework and do not provide ‘national recognition.’
Please note, in Toronto, holistic practitioners are required by law to be registered with a government recognised regulatory body. You can learn more HERE.
Training Provider Membership is intended for individuals, businesses and schools who train people to become practitioners in a specific field or modality. The intention is that when students graduate from your course, they will be eligible for professional membership and practitioner insurance through IICT.
No. IICT does not approve continuing education courses and we do not require our members to complete Continuing Professional. Development/Education courses to maintain their membership and insurance. Therefore, it is not necessary for you to submit short courses, CPE courses, or personal development courses for review.
IICT Membership is recognised in 35+ countries worldwide; however, international modality recognition is subject to the approval of regional insurance partners, regulation of ‘protected titles’ (see below), and regional/state training requirements. It is your responsibility to be aware of any License(s), Registration(s), and regional/state training requirements in the countries/regions in which you are teaching courses.
Below is a list of all countries that IICT currently operates in:
UK and Europe: United Kingdom, Ireland, Germany, France, Spain, Portugal, Denmark, Gibraltar, Iceland, Belgium, Luxembourg, Greece, Latvia Sweden, Channel Islands, Norway, Estonia, Austria, Malta, Isle of Man, Netherlands, Italy, Poland, Bulgaria, Czechia, Cyprus, Lithuania, Croatia, Romania, Slovenia, Hungary, Slovakia, Finland
South Africa (covered under the EU/UK insurer)
Oceania: Australia, New Zealand
United States
Canada
By law, there are specific titles which are referred to as ‘protected titles’. This means that only those people who are registered or endorsed in a particular profession can use the titles associated with that profession. This may require the practitioner to obtain Licensing and or Registrations required by a regulatory authority. Protected titles can include but are not limited to complementary therapy professions such as: Traditional Chinese Medicine, Acupuncture, Naturopathy, Kinesiology, Homeopathy, Herbal Medicine, Massage, Art Therapy, Dietician, Psychotherapy, and Counselling.
Furthermore, it may be illegal for a practitioner to use a symbol, word or description which could be reasonably understood to indicate that an individual is a health practitioner or qualified to practice in a registered health profession. In Australia, this is referred to as ‘holding out.’
Protected titles vary by country, and in some cases by state. For example, each state in Canada and the United States have their own specific occupational regulations. HERE is a list of protected titles in Australia. If you have further questions, please contact AHPRA on 1300 419 495.
As a Training Provider, you warrant to IICT that as part of your approval you are aware of any Licenses and/or Registrations required by law in the regions where you are teaching your courses. You must obtain, maintain, and ensure that every person employed or engaged by you to facilitate the provision of services/modalities holds all valid License(s) and/or Registration(s) required by any regulatory authority within the region or territory in which you/they practice and completes as required by any regulations such course(s) of Continuing Professional Development (CPD) as are required for the renewal and continued validity of such License(s) and Registration(s).
If your modality is not approved with one of IICT’s insurance partners, you can still teach your course in that country/region. Your students will just need to find their own insurance in that country, or you can recommend a provider for them.
If your modality is not approved in your preferred region, you can request a full refund within 14 days.
IICT only approves the modality. Therefore, if someone meets the minimum requirement to be a practitioner they will be approved for professional membership and insurance.
Any additional training that a student undertakes would be covered under this modality, as long as they are practicing within the scope of their training.
You are only permitted to use our Professional Seal for modalities approved by IICT. Should you wish to add additional modalities to your profile at any time, you must submit an application and receive approval.
For example, if in your original application you are approved to teach Reiki and Massage, but at a later point in time you want to begin teaching Kinesiology, this will require that you submit an Existing Modality application to IICT. Upon receipt of your application, we will review your course to ensure it meets our minimum training requirements.
If you want to teach a modality that is not currently recognised by IICT, you will need to submit a New Modality application. We will then send this application to our insurance partners, and they will assess if they will cover the modality or not.
Please note that international modality recognition is subject to the approval of regional insurance partners. Depending on your Training Provider status, a new modality application may be included in your membership. If not, there is a small administrative fee of $79.00 + GST for each new modality application that you submit.
You can view a list of our approved modalities here.
Training Provider memberships are renewed on an annual basis and will be automatically charged to the credit card on file.
Should you wish to cancel at any time, please send correspondence via email with your intention to atpsupport@myiict.com. Your subscription will still be valid for the remainder of that term. Upon receipt of your request, you will receive a written confirmation. If for any reason you do not receive a written confirmation, please follow up via email or phone.
Should you wish to change your method of payment please contact IICT on +61 02 5629 7777 during normal business hours, Monday through Friday 10am – 4pm AEST or send a request via email to atpsupport@myiict.com.
You are not required to have a separate IICT Practitioner Membership; however, you are required to have public liability and professional indemnity insurance.
If you would like to take advantage of the exclusive rates with our preferred insurance partners, including Lockton Affinity, you will need to sign-up for a practitioner membership with IICT. A benefit of being a Training Provider is you are eligible to receive 50% OFF your annual practitioner membership. A special discount code will be provided to you upon acceptance of your application.
For more information:
Please email atpsupport@myiict.com to receive an information pack with the Training Provider application and instructions.
We require:
- Any relevant qualifications of the founder /instructor as they relate to the modalities you are teaching. Please also upload a resume/CV if relevant
- Teaching qualification of training (i.e., Cert IV in Training and Assessment, Diploma of Education, etc…) (if applicable)
- Two letters of reference from students, clients, or peers testifying to your expertise. Facebook and Google reviews will not be accepted
- Driver’s license or official photo identification
- Client/student consent and intake forms
- A detailed outline of your course curriculum including core components, number of hours, and mode of delivery
- Training manuals
- Sample certificate issued to graduates (one per modality). Must include the name of business/school, student’s legal name, name of modality, duration of course/number of hours, date and year, instructor/director/principal signature
- Insurance certificate of currency/proof of insurance
- Certificate of business operations/registration from the government
- Refund policy for your course(s)
- Complaint/grievance policy. Your policy MUST include a provision to engage an external mediator for any complaints that cannot be resolved internally
- Correspondence/licenses from the governing body or copyright owner of modality to prove you are authorised to teach that modality (if applicable)
- Company logo in JPEG or PNG format
- Existing and/or new modality application(s), plus supporting documentation
- Any additional documents that might be relevant to your application (i.e., First-Aid certificate, working with children check, etc…)
In order to become a Training Provider, you must be fully qualified in the modality(s) you are teaching and practicing for a minimum of one year.* Your qualifications must meet or surpass IICT’s minimum training requirements. As part of your application, you will be required to upload copies of your qualifications. We also encourage you to upload a copy of your CV/resume so we can review your relevant work history and continuing education.
*Some modalities have minimum teaching requirements. Please email us at atpsupport@myiict.com for more information.
All courses must include the following components: scope of practice, contraindications, and client management.
Scope of practice is what you are educated, competent and authorised to perform as a complementary therapy professional. It includes the roles, responsibilities, functions, activities, and decision-making capacity of a practitioner. In some cases scope of practice is set by professional standards and legislation.
Client management should include, but is not limited to, pre-screening clients, how and when to refer a client to a qualified healthcare professional, duty of care and professional boundaries and ethics.
Plagiarism is presenting someone else’s work or ideas as your own, with or without consent, and incorporating it into your work without full acknowledgement. Plagiarism and/or copyright infringement is against IICT’s code of ethics and will not be tolerated. When you submit your course to us for review, please note, the content may be spot checked for plagiarism.
Approved Modalities
All approved modalities for membership and insurance can be found on our Approved Modalities page.
To ensure you are getting the most accurate information for your region, ensure the country flag in the top right corner of the page is set to your country of residence.
Applying for a new modality is typically a benefit reserved for IICT Training Providers. To find out more, please contact our Training Provider Services team on +61 2 5629 7777 (opt# 3).
About IICT
IICT is a self-regulated professional membership body. We are not affiliated with any government regulatory bodies or professional regulatory authorities. Qualifications are not reviewed against a government regulated qualification scheme framework and do not provide ‘national recognition.
No, to keep our membership fees at the lowest possible price, IICT does not offer provider numbers directly to members. As IICT is not an Association, we fall outside the necessary requirements to grant health fund provider status. Many people are unaware that private health funds only provide rebates to a handful of modalities, so in many cases, your modality would not be eligible for health fund provider status. If you do find that you require provider number status, then we recommend you select a specialist association for your chosen complementary therapy. The Australian Government announced that from April 1st 2019, health fund rebates will no longer apply for the following modalities: Alexander Technique, Aromatherapy, Bowen Therapy, Buteyko, Feldenkrais, Herbalism, Homeopathy, Iridology, Kinesiology, Naturopathy, Pilates, Reflexology, Rolfing, Shiatsu, Tai Chi, and Yoga.
IICT welcomes and offers membership to members of existing associations, please contact us here if you have additional enquiries.
To learn more about the recent health fund reforms click here.
No, IICT is not registered with the TGA and therefore are unable to access this benefit to members.
IICT is recognised in 35+ countries across the globe.
Below is a list of all 39 countries that IICT currently operates in:
UK and Europe: United Kingdom, Ireland, Germany, France, Spain, Portugal, Denmark, Gibraltar, Iceland, Belgium, Luxembourg, Greece, Latvia Sweden, Channel Islands, Norway, Estonia, Austria, Malta, Isle of Man, Netherlands, Italy, Poland, Bulgaria, Czechia, Cyprus, Lithuania, Croatia, Romania, Slovenia, Hungary, Slovakia, Finland
South Africa
Oceania: Australia, New Zealand
United States
Canada
IICT is working to make membership available in as many countries as possible. If your country is not one of the 27 listed, you are unable to get membership at this stage but this may change in the future.
Looking for professional membership and insurance? Practice multiple modalities?
We’ve got you covered.