What do I do if I have a claim or complaint made against me?
Members should:
- Immediately report any potential claim to BMS
- Formally document the incident, including details of those involved
- Submit any formal statement to BMS
- Report any regulatory investigations or notice of complaint immediately
- Gather any noted and supporting documentation
Members should not:
- Speak with any third parties about the claim
- Assume any legal fees before reporting a claim
- Offer compensation to independently settle a claim
- Amend or change ant previous medical records once a statement of claim has been received
If you are aware of a potential claim should contact BMS directly in writing via iict@bmsgroup.com.