What do I do if I have a claim or complaint made against me?

Members should:

  • Immediately report any potential claim to BMS
  • Formally document the incident, including details of those involved
  • Submit any formal statement to BMS
  • Report any regulatory investigations or notice of complaint immediately
  • Gather any noted and supporting documentation

Members should not:

  • Speak with any third parties about the claim
  • Assume any legal fees before reporting a claim
  • Offer compensation to independently settle a claim
  • Amend or change ant previous medical records once a statement of claim has been received

If you are aware of a potential claim should contact BMS directly in writing via iict@bmsgroup.com.